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You must be at least 18 with a valid credit card to rent a scooter or E bike. Riders must be at least 15 years old. Those under 18 must be accompanied by an adult.
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No, they are designed for ease of use. Before your departure, an iRide associate will ensure you’re comfortable operating the unit.
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The maximum speed for each unit is 20 MPH.
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Our electric scooters and e-bikes can travel between 35-45 miles on a single charge. Actual distance may vary based on rider weight and speed mode.
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You can ride anywhere that permits bicycles, except off-road areas. Always obey local bicycle regulations and heed posted signs indicating restrictions.
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Yes, all riders are provided with helmets, which must be worn during the rental period.
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No, a driver’s license isn’t required. However, you must present a valid photo ID.
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We recommend wearing closed-toe shoes, as open-toe shoes or sandals are not permitted. Dress appropriately for the weather conditions..
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In the event of rain before or during your ride, you can opt for a rain check or a refund. Refund amounts depend on the duration of the ride completed prior to the rain.
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Yes, riders are responsible for any damages incurred during the rental period. Before departure, you’ll inspect the unit and can report any pre-existing damages. Optional insurance is available for an additional fee to cover damages, excluding theft.
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Cancellations require at least 24 hours’ notice from the time of booking. No refunds are available for same-day bookings. Arriving under the influence of drugs or alcohol will result in cancellation without a refund.
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Yes, a $150 incidental deposit is required per rider. This amount is authorized on your card but not charged unless necessary.
